FAQ - Using the library during Corona pandemic
Here are some answers to frequently asked questions about the service and current restrictions:
The following applies to all patrons:
Do I need to announce my library visit?
No, a short stay for borrowing media in the open access areas and the Offene Magazin as well short scanning and copy work is permitted for all patrons without prior appointment or testing required. The number of patrons allowed in the libraries at the same time is limited and controlled.
I have the shelf mark of a book I need, but I can't find it on the shelf. Where is it?
Please check the catalogue to make sure you’re in the right library and the right department – this information is indicated in the catalogue just above the shelf mark. The Campus Library and Medicine and Sciences Library each have a collection of textbooks with some shelf marks that may also be found elsewhere.
If you’re in the right place and the book still seems to be missing, well, perhaps the book has been misplaced and we haven’t noticed yet. Write to email@example.com telling us what book you’re looking for and which library you were in, and we’ll start searching.
May I scan, print or copy items?
Yes, this can be done in all branches. But please comply with social distancing and hand hygiene guidelines.
Can I use the computers in the library?
Desks with computers are available. These must be booked in advance via the booking system. Please show the booking confirmation when entering.
I urgently need literature from the reading room collection.
Ordering of media for reading room use is possible (please note that a seat reservation is necessary for the use of the media on site).
I have a reserved seat and want to take a short break. Am I allowed to do that? What do I have to bear in mind?
Of course you are welcome to take a break and move away from your seat at any time. Please leave something of no value behind that indicates use of the space. Otherwise, LUL staff may cancel your reservation because the workstation appears to be unoccupied.
We would like to work as a study group in a group study room. Are we allowed to do this? What do we have to consider?
The use of the group study rooms is possible again. This must be booked in advance via room reservation. When booking, the maximum number of hours of 2 hours per day must be observed. On-site check-in via QR code at the group workroom is necessary.
I only want to borrow or return books, how is that possible?
Short stays for borrowing or returning, scanning and copying from the open-access collection are possible. No appointment needed.
Special regulation during the restricted opening hours
Actual we will take over the renewal of media that have already been borrowed. However, this only applies to media and lockers that have not been reserved. These must be returned by the end of the loan period, otherwise fines may be charged.
What’s my PIN for the self-service terminals?
By default, your PIN is your date of birth in the format DDMM. If you haven’t reset your PIN yet, you can do so in your library account.
I’m a student at Leipzig University and am susceptible to COVID-19 because of a medical condition. How can I obtain the literature I need?
Please write to firstname.lastname@example.org. We’ll work with you to find a solution.
Which lending conditions do apply?
Loan period: 30 days
Renewals: up to 6 renewals, provided the item has not been reserved. In case of renewing too late and exceeding the loan period fines will be charged.
Loan period: 7 days
Renewals: up to 3 renewals, provided the item has not been reserved. In case of renewing too late and exceeding the loan period fines will be charged.
How many books can I borrow from the reference collection?
You can borrow up to five books for one week from the reference collection.
Is it possible to borrow from the reference collection in the Law Library?
From 29 April 2021 you may borrow a maximum of 5 books for a week from the reference collection in the Law I and Law II libraries. Commentaries, journals and loose-leaf collections cannot be borrowed.
Do I have to return items from the reference collection to the same library where I borrowed them?
No, they can be returned at any (open) branch of Leipzig University Library, except books from the law library.
Although I’ve returned a book at a self-service terminal, it’s still showing in my account. What should I do?
Please contact email@example.com and tell us the title of the book, the library it’s from, where you returned it, and your library membership number.
I'm not in Leipzig at the moment. Can I return items by post?
Yes, you can. We recommend using registered post as you’re liable for items until they arrive at the library. Please post them to:
Are requests for interlibrary loans being accepted again?
Yes, interlibrary loans are available again please note that the delivering timeframe depends on the conditions in our partner libraries.
May I renew my interlibrary loans?
Unfortunately, interlibrary loans cannot be renewed. They must be returned by the end of the loan period, otherwise fines will be charged.
Can I pay my fees online?
Online payment is currently not possible. Pay accrued fees by EC card at the automatic pay stations in the Bibliotheca Albertina, the Campus Library, the Library of Education and Sports Science, and the Medicine and Sciences Library. You can pay in cash in the Bibliotheca Albertina, the Campus Library the Library of Education and Sports Science. and the Library of Veterinary Medicine. Outstanding debts whose total amount is more than 10 € can be transferred. To do so, please contact us by mail at firstname.lastname@example.org.
I don't have a library card yet and would like one. What do I have to do?
Please sign up online using the forms below. We’ll let you know when and where your library card can be collected.
- Teaching staff, other employees, doctoral students and members of Leipzig University
- External borrowers
Borrowers with library cards from HMT University of Music and Theatre Leipzig and HTWK Leipzig University of Applied Sciences are kindly asked to enquire in person at the service desk.
We haven't answered your question here?
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